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* Assist with managing and maintaining the systems and processes that enable security on the endpoints.
* Collaborate with operations and support teams to provide support, streamline processes, improve efficiencies, and enhance the overall user experience.
* Act as point of escalation for Level 3 support and major incidents, working with vendors to resolve complex technical issues
* Interface with internal customers to provide support, training, and technical expertise for services provided


3-5 years of experience working with Symantec Endpoint Protection is required, along with:
- Strong trouble-shooting and organizational skills and ability to work on multiple projects simultaneously
- Experience working with Windows 7, 8 and 10
- Strong verbal/written communication, with ability to effectively interact with individuals at all levels of responsibility and authority - provided by Dice

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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