Operations Support

  • Woodcliff Lake, NJ

Employment Type

: Full-Time

Industry

: Accounting



Our client, a global network of professional firms providing Audit, Tax and Advisory services, is seeking an?Operations Support.

Location:? Woodcliff Lake, NJ
Position Type: Contract

Duties - % of Time:
-Provide assistance to Sentinel Lead Partners/TreeMasters & delegates and local Risk Management teams in member firms by answering business inquiries regarding Sentinel/GIS data via an Outlook mailbox and the management of these global mailboxes - 35%
-Maintain the information about clients and targets in Sentinel/GIS on a day to day basis including assignment of approvers (Sentinel Lead Partners), requested client entity restrictions, client family tree additions and changes requested through the Independence Clearance Process - 20%
-Perform daily tasks and processes to support the ongoing use of global applications. - 10%
-Monitor data quality for GIS data with consideration of its impact with other global systems - 5%
-Assist with the resolution of potential conflicts/issues relating to the Sentinel/GMED database - 5%
-Daily review of potential duplicate entity records in the GIS and escalating duplicates to the appropriate parties (Entity Clearance Process and Non-Onboarded Entity Cleanups) - 5%
-Participate in other Global Business Operations Group projects and initiatives, including special projects as requested - 5%
-Responsible for tracking issues including consideration for problem management if needed including Service Now ticket reporting - 5%
-Create and maintain existing documented processes - 5%
-Liaise with Global ITS groups - 5%

Skills:
-Good writing and communication skills Ability to interact with all levels of Management
-Ability to prioritize and facilitate assignments with minimal supervision
-Ability to handle multiple tasks and support special project needs
-Ability to work independently and as part of a team
-Proficient in MS Outlook, Word, Excel & PowerPoint Basic MS Access & Visio skills
-Research & Troubleshooting Skills
-Detail oriented Big 4 experience is a plus

Education:
-Bachelors degree in business or equivalent work experience


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