Senior DevOps Engineer

  • Newton, MA


: $108,680.00 - $159,340.00 /year *

Employment Type

: Full-Time


: Information Technology

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JOB SUMMARY:Doble Engineering is looking for an experienced Senior DevOps Engineer to join our team. The right candidate will help guide and shape the next generation of Doble Field Force product offerings. The DevOps Engineer is a bridge between Software Engineering, Software Quality Assurance, IT Engineering, Manufacturing, and Customer Care. The Senior DevOps Engineer will also be called on to manage and support customers from a Tier-III (L3) perspective.

The ideal candidate is not only technical, but also energetic and passionate about delivering turn-key solutions and then managing them from an operational perspective. This is a great opportunity to learn all aspects of the products that we deliver in an innovative and fast-paced environment while expanding your knowledge and utilizing your skills in a SaaS environment.

*Please note: this position is presently located in Watertown, MA but will be relocating to Marlborough, MA in the fall of 2019. All applicants must have reliable transportation to both locations. The Marlborough office will not be accessible via public transit. *

Essential Job Functions

The Senior DevOps Engineer Specific tasks include:

  • Help lead the design, development, configuration, and delivery of Doble Field Force products

  • Assist and support the operational framework of the Field Force products

  • Be looked upon as a Microsoft Windows subject matter expert

  • Collection and analysis of customer specific configurations

  • Metric collection and analysis of product usage and configuration

  • Follow up on technical cases including proper escalation and management of the case until closure.

  • Provide Customer education where needed due to gaps in product knowledge.

  • Perform End-to-End System Level Testing as necessary for production deployment and acceptance

  • Assist in Defect Tracking and Reporting

  • Participate in Product Design and Feature Enhancement Meetings

  • Reproduction of customer environments on lab setup; work with L3 support to isolate and solve problems; recommend potential new solutions.

  • Work directly with vendors to support 3rd Party integrations

  • Function with minimal supervision

  • Travel requirement: less than 5%


EDUCATION:Bachelors Degree in Electrical Engineering, Software Engineering, Computer Engineering or Computer Science


  • Ability to assess new technologies and testing of those implementations

  • Strong troubleshooting and problem solving skills

  • Strong passion for assuring product quality.

  • Familiarity with systems management

  • Familiarity with cloning of systems

  • Aptitude for automation of tasks and their validation

  • Familiarity with one or more scripting languages such as TCL, Python and Perl.

  • Ability to express ideas clearly in written and oral communications.

  • Project skills including planning and estimation

  • Experience with interfacing directly with customers

  • 3+ years of experience in DevOps, Software Engineering or IT Engineering with an appreciation of production environments, preferably in a Windows environment


  • Experience working in waterfall and agile engineering environments

  • Experience developing Windows applications or extensive experience configuring windows

  • Experience working with Atlassian Jira, Confluence and Bitbucket products

  • Experience working with electric power utilities a plus.

  • Proficient with MS Office Suite. (MS Word, MS Excel, MS PowerPoint, MS Project, MS Visio)


  • Strong problem solving skills.

  • Must thrive in a deadline-driven, fast-paced team environment.

  • Capable of multitasking between projects and departments.

  • Must be able to assemble facts from various areas, analyze data, and provide informed recommendations to management

  • Requires strong computer & phone skills and high level experience in a customer technical support role.

  • Must have the experience or ability to work through complex technical issues in a timely manner.

  • Ability to organize and prioritize tasks resulting in consistent productivity.

  • A self-starter able to work independently or as part of a team and comfortable interfacing with both upstream and downstream customers.

  • Must have excellent technical writing and oral communications skills and high degree of accuracy and attention to detail.

PHYSICAL REQUIREMENTS:While performing the duties of this job the employee is often required to sit, use computers, read, write, type, use fax and copy machines, file paperwork, use telephones and utilize written and oral communication to interact with clients and co-workers.

The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with our without reasonable accommodation, can perform the essential functions of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function.

We are an Equal Employment Opportunity employer that values the strength diversity brings to the workplace. All qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law, are strongly encouraged to apply.

Doble Engineering Company will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant.

  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
  • Please view Equal Employment Opportunity Posters provided by OFCCP here.
  • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Requisition Number: 19-0091

Post Date: 6/20/2019

Title: Senior DevOps Engineer

Employment Type: Full Time

City: Watertown/Marlborough

State: MA

Associated topics: .net, backend, back end, c#, develop, developer, programming, sde, sdet, software programmer

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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